Harddrives

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[Gandalf Edit: 01 July 2009]

Well, actually I just had the infamous "the disk occur wrong. please power off and exchange disk." error under Firmware Version 2.6.3.2-20090424

I would suggest that anyone that has this problem sends an e-mail to: Andre Süßmuth as-AT-raidsonic.de to let him know what you think of the product and to request a new firmware where this problem is finally resolved.

I can guarantee you that the more e-mails they're going to receive the higher the priority of this matter will get.

[/Gandalf Edit: 01 July 2009]


[Malibu Edit][OLD]

New Firmware from Raidsonic, not sure on the release date but pretty darn new.

http://www.raidsonic.de/de/data/driver/firmware/NAS4220/IB-NAS4220-2.6.3.2-20090424.zip

I have personally tested this and it's working great.

Seems to have fixed my issues with my two Samsung SpinPoint F1 1TB drives.

Enjoy!

[/Malibu Edit][/OLD]


[OLD] NEW FIRMWARE - http://www.macpower.com.tw/products/hddmulti/taurus/pdd_lan

This is the firmware EVERYONE has been waiting for. This is from the OEM of the ICYBOX NAS 4220... PS - It supports 1.5TB drives...

Tried it on mine and looks and performs great. Increase in speed from 2mb a second to 5mb a second (when using NFS). [/OLD]


Contents

Highly advised harddrive strategy

If you choose RAID 1 (mirroring), please mind, that it is not a good strategy to use two hard discs of the same type and from the same product line. See page 9 of the manual. RTFM

Here is a diffent point of view.

There is a theory that if you use two identical hard disks (same make & model), they are more likely to fail at the same time as if they were of different make & model, particularly if they are from the same batch and that batch is faulty. In a RAID 1 configuration, the danger is that your remaining hard disk will fail while you are acquiring the replacement for one that has just failed.

Let's say it will take you as long as a week to replace a faulty disk drive; would this be long enough before the second disk drive fails? There is little evidence to suggest that there is a significantly higher probability of both of the hard disks failing within the same week if they are of the same make & model than if they were of different make & model, even if they both came from the same “faulty” batch.

However using hard disks of the same make & model may help with any issues regarding differences in performance of the disk drives on the same controller.

Who is right? We need facts, figures, known failure rates and thier distribution.

--Simon.b.baker 21:49, 9 August 2009 (CEST)

Recommended HDDs

Preliminary remark

As of December 2008 there is still a major problem with harddrives by Samsung. Don't get them in combination with the IB-4220-B, it's very likely to be a problem. Almost the same has to be said for Western digital drives, although the certainty of failure seems to be less. However, to avoid the risk of data-loss, avoid hdds of these two brands in combination with this box, up to firmware 2.6.3.1.


[Gandalf edit][OLD]

On Jan 15 2009, after complaining for a month to RaidSonic about this problem, I was sent a new firmware. I think it's BETA, it should supposedly fix the problem, and here it is: http://pool.nas-4220.org/images/7/7a/Upgradeimg_ibnas4220b_2_6_320081216_tar_tgz.zip

They did say there should be a NEW firmware coming out in the next 2/3 weeks.

Test at your own risk.

After upgrading the box reports: Current Firmware Version 2.6.3-20081216

[/Gandalf edit][/OLD]

Hitachi

  • HITACHI Desktar 7K1000 750Go SATA 3.0 Gbps, works well in RAID 1
  • 500 GB Deskstar T7K500, HDT725050VLA360
  • 500 GB Deskstar P7K500, HDP725050GLA360
  • 1000 GB Deskstar 7K1000, HDS721010KLA330
    mainboard is overheating (>50°C) therefore the fan is really noisy, Spindown operational without fix too.

Maxtor

  • 250 GB MaXLine Plus II
    Older harddrive especially designed for the use in NAS systems and 24/7 usage. Works fine in a RAID 1 mode.
  • 250 GB DiamondMax 21, STM3250310AS
  • 250 GB MaXLine Plus II, 7Y250M, Spindown operational using a fix
  • 500 GB MaXLine Pro 500, 7H500F0

Samsung

As of December 2008 there is still a major problem with harddrives by Samsung. Don't get them in combination with the IB-4220-B, it's very likely to be a problem. Until further notice drives by Samsung cannot be considered safe.

  • 500GB 3.5" Samsung HD501LJ
    It's working only in combination with 1 hdd of another brand, but you have no guarantee for this.
    See further comments in the Reported Errors section.

Seagate

  • 160 GB Barracuda 7200.9, ST3160811AS, geringe Lärmentwicklung, Wärmeentwicklung ca. 43°C
  • 200GB Seagate Barracuda 7200.7 (ST3200822AS), running in RAID1 /ext2
  • 250GB Seagate Barracuda 7200.10 S300 16MB (ST3250410AS)
    No problems so far, running in RAID 1/ext3 with 250GB Western Digital Caviar S300 16MB 7200RPM (WD2500YS) (see below)
  • 500 GB Barracuda 7200.11, ST3500320AS
    Works well in Raid 0, RAID 1 & JBOD (low noise; very low temperature - max. 32°C)
  • 500 GB Barracuda 7200.10, ST3500630AS
  • 750 GB Barracuda 7200.10, ST3750640AS
    low temperature, low noise and without of any fault
    Problems with RAID1
  • 1000 GB Barracuda ES.2, ST31000340NS, low temp, low noise and stable
  • 1000 GB Barracuda 7200.11, ST31000340AS, temperature max. 40°C, Spindown operational using a fix
  • 1500 GB Barracuda 7200.11, ST31500341AS

Western Digital

As of December 2008 there is still a major problem with harddrives by Samsung. Don't get them in combination with the IB-4220-B, it's very likely to be a problem. Almost the same has to be said for Western digital drives, although the certainty of failure seems to be less. However, to avoid the risk of data-loss, avoid hdds of these two brands in combination with this box, up to firmware 2.6.3.1. So the following list should be regarded as outdated until further notice.

  • 200 GB Western Digital Caviar 6L200M0 (SATA150)
  • 250 GB RE, WD2500YS
  • 250 GB Caviar SE16, WD2500KS, using two hard drives, low noise
  • 250GB Western Digital Caviar S300 16MB 7200RPM (WD2500YS)
    No problems so far, running in RAID 1/ext3 with 250GB
  • Seagate Barracuda 7200.10 S300 16MB (ST3250410AS) (see above)
  • 500 GB Caviar SE, WD5000AAJS
  • 500 GB Caviar SE16, WD5000AAKS
  • 500 GB RE2, WD5000YS, bei 2 Platten geringe Lärmentwicklung, ca. 35°C-40°C, S.M.A.R.T. = OK
  • 500 GB RE2, WD5000ABYS, RAID 1 or SPAN Mode, low noise, about 40°C, no errors
  • 500 GB RE3, WD5002ABYS, RAID 1 Mode (PCB@1.2, Firmware@2.6.3.1), so far no problems
  • 500 GB Caviar GP WD5000AACS, extremely low noise, power consumption 3,3 W in idle.
  • 500 GB 3,5" Western Digital Caviar SE 500 GB SATA 3.0 Gbps (WD5000AAJS & WD5000AAKS)
    Single disc without RAID (SE is not designed for RAID), works very well though, ultra-low noise, about 42°C, error-free.
  • 750 GB RE2, WD7500AYYS
  • 750 GB Caviar SE16, WD7500AAKS, CRC errors with mainboard v1.1
  • 1000 GB Caviar GP, WD10EACS, using two hard drives, low noise, about 35°C
  • 1000 GB Caviar GP, WD10EACS, using two hard drives, low noise, RAID1, bottom HDD 40°C, upper HDD 41°C (4 hours uninterrupted data writing)
  • 1000 GB RE2-GP, WD1000FYPS, standalone, temperature ~37°C

Reported Errors

Notice: Incompatible HDDs

Please discuss your incompatibility problems at forum first. If you have any issues check your mainboard version.
Since 02/2008 the RaidSonic offers new mainboard v1.2 (see forum for more details).

Western Digital

  • 500 GB RE2, WD5000ABYS, RAID 1
    The second hard disk will be mount after reboot and RAID record is lost and has to be rebuild (time-consuming procedure).

Note: Mainboard in Hardware-Revision 1.2 solved the problem.

Maxtor

  • 250 GB DiamondMax Plus 9, 6Y250M0: Drive not recognised by units with v1.2 mainboard

Samsung

  • 160 GB Spinpoint S166, HD161HJ mount only rarely.
  • 200 GB Spinpoint P120, SP2004C mount only rarely.
  • 200 GB Spinpoint S250, HD200HJ im 1.5- & 3Gb/s-Modus is never mount.
  • 250 GB Spinpoint P120, SP2504C as standalone is generally mount, data loss in RAID 1. Spindown operational.
  • 320 GB Spinpoint T166, HD320KJ im 3Gb/s-Modus
    Hard drive not mount. Mount after reboot as a result of switching to 1.5G b/s mode using a jumper.
  • 400 GB Spinpoint T133, HD400LJ
    The hard drives are sporadic not mount in RAID or JBOD mode. System log message: "The disk occur wrong. Please power off and exchange disk". No SMART errors.
  • 400 GB Spinpoint T166, HD403LJ
    The hard drives are sporadic not mount in RAID or JBOD mode. No remedy using 1.5 Gb/s mode. Imponderable effect after warmboot or coldboot.
  • 500 GB Spinpoint T166, HD501LJ im 3Gb/s-Modus
    Two hard drives in SPAN (NRAID) or RAID 1 mode, max. 37-40°C. Regularly failures, hard drives not mount! System log message: "The disk occur wrong. Please power off and exchange disk".
  • 750 GB Spinpoint F1, HD753LJ im 3Gb/s-Modus
    Hard disk not mount. No effect in 1.5 Gb/s mode. Firmware 2.6.0.IB.1.RS.1.

Further info - these disks will not mount on cold boot, only after a re-boot. As previous poster indicates, setting them to 1.5 Gb/s via firmware (there are no jumpers on this drive!) does not improve the situation.

  • 1000 GB Spinpoint F1, HD103UJ im 3Gb/s-Modus
    Two hard drives installed but only one is mount. RAID not operational.

Combinations

  • 500 GB Samsung Spinpoint T166, HD501LJ (in 3Gb/s mode) + 500 GB Western Digital RE2 (WD5000ABYS)
    The Samsung HDD will be mount pending reboot.
  • 250 GB HDS722525VLSA80 (hda/boot disk) 1.5gbps + 750 GB WDC WD7500AAKS 3.0Gbps (hdb/ide2) on mainboard v1.2 with firmware 2.6.0-n(2007-10-11) - have experienced complete loss of all settings and shares (once) / various lockups while data transfers taking place / occaisions where device not seen on network after boot. However, no data corruptions are apparent so far.
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